Healthcare Compliance Online Training 

Healthcare Compliance Online Training 

If you work in the healthcare industry, in almost capacity, you will already be aware of the heavy regulations surrounding the industry. It is highly important that your staff are fully educated on the legal obligations and company policies which affect them.

Our healthcare compliance training addresses the specific compliance items which apply to the healthcare industry, as well as marketing best practice, HIPAA, appropriate interactions with patients and much more.

Undertaking specific training for healthcare compliance ensures organizations reduce the risk of violations and limit legal liability, as well as developing standards and improving the working environment.

Who should take the Healthcare Compliance online training?

This training is recommended for all employees in healthcare industries, including general healthcare, health insurance, medical device, biotech, pharmaceuticals, and supply chain to healthcare businesses.

This course contains the following modules:

Video: Define who healthcare providers are. Awareness of laws and pharmaceutical industry codes.
Interactive Screen: Advice on how to ensure you always treat healthcare providers fairly and respectfully.
Scenario: Pressure from supervisor to share negative information about a competitor’s drug.
Key Learning: We treat healthcare providers with respect, and that means telling the truth and refusing to cut corners
Scenario: Providing advice on selecting a drug to treat a medical condition.
Key Learning: If you are ever asked about differing opinions, you should be forthcoming that differing opinions do exist among researchers outside our company, although you should not comment beyond that.
Assessment: Five-question quiz on the content presented in this topic.

Interactive Screen: Accurate and balanced information. Product promotion. Honesty, fairness, integrity. Compliance with Code of Conduct. Advance patient care. Never interfere or unduly influence a healthcare provider’s decision.
Interactive Screen: Considerations when interacting with healthcare providers.
Scenario: Paying fair market value.
Key Learning: Paying fair market value is the ethical thing to do and also in line with our anti-bribery and corruption policy.
Assessment: Five-question quiz on the content presented in this topic.

Interactive Screen: Vital we ensure our products are used properly and safely. Approved materials. Transparency. Marketing reviews. Authorizations vary by country.
Scenario: Marketing and off-label applications.
Key Learning: While it’s beneficial to know the off-label benefits of a product, those benefits cannot be used to promote a product.
Assessment: Five-question quiz on the content presented in this topic.

Video: Treat patients with respect. Tell the truth. Keep our promises. Understand the communities we serve.
Interactive Screen: Guidelines for interacting with patients and patient advocacy groups.
Scenario: Finding patients for a clinical trial.
Key Learning: It’s vital that we always interact with healthcare professionals honestly, fairly, and with integrity.
Scenario: Interacting with a patient who is taking part in a clinical trial.
Key Learning: We always tell patients the truth, even if it may not be what they want to hear.
Scenario: Request to funding a patient advocacy group.
Key Learning: Ensuring independence of the patient voice, being transparent in our interactions, and working cooperatively for the benefit of patients are at the core of our standards.
Assessment: Five-question quiz on the content presented in this topic.

Interactive Screen: Define an adverse event (AE). Reporting AEs. AEs that must be reported. Vendor responsibilities.
Interactive Screen: Individual’s responsibility to report AEs. How AEs come to light. Examples of AEs. Reportable events. Collecting data on an AE.
Scenario: Blog that states one of our products made a poster nauseous.
Key Learning: Don’t respond to posts that indicate AEs. When reporting an AE, you should include as much information as possible.
Scenario: Considerations when adding AE language to a vendor contract.
Key Learning: Vendors contracted by our company may be required to collect and report adverse events. We, and not the vendors, are responsible for ensuring appropriate AE reporting language is included in vendor contracts, if needed.
Assessment: Five-question quiz on the content presented in this topic.

Interactive Screen: Our standards. Responsibility to our patients. Patient consent. Public disclosure. Keeping pace with regulations.
Scenario: Assessing a clinical trial to identity areas of concern.
Key Learning: We MUST always act ethically when conducting research. If faced with compliance risk, contact your manager. If we fail to act ethically, we could negatively impact our relationships with patients and healthcare providers.
Assessment: Five-question quiz on the content presented in this topic.

Summary screen that wraps up the module, and attestation screen where learners attest that they will always help us remain compliant.

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